What this means
Several live windows match the recorded window identity closely enough that Offisen cannot safely choose between them. Selecting whichever window Windows lists first would be a guess.
What to do
- Identify the windows belonging to the recorded target application.
- Close the extra matching window or change its title or state so the intended target is unique.
- Bring the intended window to the expected starting screen.
- Retry playback.
- If the workflow routinely uses several identical windows, record it in a state that gives the intended window a distinct identity.
Why this can happen
- Two documents or browser windows have the same or equally matching title.
- Several windows of the same application expose indistinguishable recorded identity.
- Element probing could not resolve a single safe winner among the matching windows.
Example
Two browser windows display the same page title. Both match the recorded target equally well, so Offisen refuses to choose one and risk entering data into the wrong window.
Diagnostic details
| Code | OFS-1806 |
|---|---|
| Symbol | WindowResolutionAmbiguous |
| Domain | Window activation and focus |
| Layer | Target identification |
| Phase | Playback |
| Severity | Blocking error |
| Retryable | Yes, after removing the ambiguity |
| Privacy | Safe support context |
| Safety policy | Block before activation |
If the problem continues
If only one matching window appears visible, copy the report and note whether hidden dialogs, secondary windows, or multiple browser windows were open. The report contains counts and technical scores, not window titles.
Include the error code, correlation ID, timestamp, Offisen version, target application when relevant, and a short description of what happened. Review the report before sharing it and remove anything you do not want to send.
Contact [email protected].